Marketplace Support

• Online Ordering & Mobile App Experience - Frequently Asked Questions
• Why haven't received my Marketplace activation link?
• What are some of the new features in Marketplace?
• Why can't I access Marketplace on my browser?
• Will my new Marketplace credentials allow me to log onto both the mobile app and the desktop version?
• What is the difference between Storefront and Marketplace?
• I forgot my Marketplace password.
• I didn't receive my password reset email.
• Will I still be able to place my order on Storefront?
• Will my current login credentials work with the PFX Marketplace?
• Where can I use the UPC scanning feature?
• How do I access the new Marketplace?
• How do I switch what account I am ordering for?
• Where can I direct questions regarding online payments?
• Where can I go if I need help or have an issue placing my order or logging in?
• Where can I download the new Marketplace mobile app?
• Why am I receiving an error message, "Please Remove all products that are under the Coming Soon Category when submitting my order."
• Why am I receiving an error message, "Due to Business Rules some of the products in your cart cannot be purchased."
• How come there are products missing on Marketplace and I can find them on Storefront?
• Where can I find promotions, price adjustments, ISOs, steals & deals?
• Where can I view my account details, invoice history, and password settings?
• How can I create a list?
• How does Quick Order work?
• Why is Marketplace asking me for my credit card?