Marketplace Support

Here you can find anything you need to know about our Marketplace storefront and app! Learn how to place orders, scan and search features, browse categories and much more!

Online Ordering & Mobile App Experience - Frequently Asked Questions
Why haven't received my Marketplace activation link?
What are some of the new features in Marketplace?
Why can't I access Marketplace on my browser?
Will my new Marketplace credentials allow me to log onto both the mobile app and the desktop version?
What is the difference between Storefront and Marketplace?
I forgot my Marketplace password.
I didn't receive my password reset email.
Will I still be able to place my order on Storefront?
Will my current login credentials work with the PFX Marketplace?
Where can I use the UPC scanning feature?
How do I access the new Marketplace?
How do I switch what account I am ordering for?
Where can I direct questions regarding online payments?
Where can I go if I need help or have an issue placing my order or logging in?
Where can I download the new Marketplace mobile app?
Why am I receiving an error message, "Please Remove all products that are under the Coming Soon Category when submitting my order."
Why am I receiving an error message, "Due to Business Rules some of the products in your cart cannot be purchased."
How come there are products missing on Marketplace and I can find them on Storefront?
Where can I find promotions, price adjustments, ISOs, steals & deals?
Where can I view my account details, invoice history, and password settings?
How can I create a list?
How does Quick Order work?
Why is Marketplace asking me for my credit card?